Cancellation policy
Barvelle™ Purchase Options Cancellation Policy
Last updated: [10/11/26]
This policy applies to orders placed using a purchase option, such as a subscription or a pre-order. For standard one-time purchases, please see our Return & Refund Policy.
Subscriptions
How Subscriptions Work
When you subscribe, you agree to be charged automatically at the price and frequency shown at checkout, for example every [30 / 60 / 90] days, until you cancel. You will receive an email confirmation after each renewal charge.
Renewal Reminders
We will email you at least [3] days before each renewal charge, so you have time to skip, pause, or cancel.
How to Cancel
You can cancel your subscription at any time, with no cancellation fees, in either of these ways:
- Log in to your account at barvelle.net, go to Manage Subscriptions, and select Cancel.
- Email support@barvelle.net with your name and order number, and we will cancel it for you.
To avoid being charged for your next shipment, cancel at least [48] hours before your next renewal date. Cancellations made after a renewal has been charged take effect from the following cycle.
Skip, Pause, or Change
You can skip a delivery, pause your subscription, or change your flavors or delivery frequency at any time from your account, or by emailing us.
Refunds on Subscription Orders
Every subscription shipment is covered by our 30-day money-back guarantee. If a renewal charge goes through that you did not want, contact us within [30] days of the charge and we will refund it.
Price Changes
If the price of your subscription changes, we will notify you by email at least [14] days before the new price takes effect. You can cancel before then at no cost.
Pre-Orders
How Pre-Orders Work
Pre-order items are not yet in stock. The estimated ship date is shown on the product page and at checkout. Depending on the option shown at checkout, you will be charged either [in full when you place the order / when your order ships].
Delays
If your pre-order cannot ship by the estimated date, we will email you with a revised date. You can then choose to cancel for a full refund or keep your order.
How to Cancel
You can cancel a pre-order at any time before it ships by emailing support@barvelle.net with your order number. You will receive a full refund to your original payment method within 3 business days.
Contact Us
Questions about your subscription or pre-order? Email support@barvelle.net and our team will be happy to help.
Barvelle