Shipping policy
Barvelle™ Shipping Policy
Last updated: [10/11/26]
Thank you for shopping with Barvelle. Here is everything you need to know about how and when your order will arrive.
Free Shipping on All US Orders
Every order shipped within the United States ships free. No minimum purchase is required.
Where We Ship
We ship internationally!
Processing Time
Orders are processed within [1 to 3] business days, Monday through Friday, excluding major holidays. Orders placed after [12 PM PT] or on weekends begin processing the next business day.
Delivery Time
Once your order ships, delivery usually takes [3 to 7] business days, depending on your location. Most customers receive their order within [5 to 10] business days of purchase. Delivery times are estimates and may be longer during peak seasons such as the holidays.
Order Tracking
When your order ships, you will receive a confirmation email with a tracking number. Tracking may take up to [24 to 48] hours to update after you receive it.
Shipping Delays
If we are unable to ship your order within the time stated, we will notify you by email with a revised shipping date. You can then choose to cancel your order for a full refund, or keep it and wait for the new date.
Incorrect or Incomplete Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer. If you notice a mistake, email us within [12] hours of placing your order and we will do our best to update it before it ships.
Lost or Stolen Packages
If your tracking shows your order as delivered but you have not received it, please:
- Check around your delivery area, mailroom, and with neighbors or household members.
- Wait 1 to 2 business days, since carriers sometimes mark packages as delivered early.
- Contact us within [14] days of the delivery date and we will help you resolve it.
Damaged Items
If your order arrives damaged, email us within 30 days of delivery with your order number and a photo of the damage. We will send a free replacement or issue a full refund, whichever you prefer.
Order Cancellations
To cancel an order, email us within [12] hours of placing it. Orders that have already shipped cannot be cancelled, but they are still covered by our 30-day money-back guarantee.
Questions?
Email us at support@barvelle.net and our team will be happy to help.
Barvelle